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Technology Support Specialist
Non-Instructional Support
Jr. High School English Teacher
English/Reading/Language Arts
Custodial Worker
Non-Instructional Support
Jr. High Math Teacher
Mathematics

Technology Support Specialist

Littlefield ISD
1207 East 14th, Littlefield, TX 79339
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Posted 2 days ago
Start Date
08/01/2024
Position Areas
Non-Instructional Support

Description

Computer Technician /Technology Support Specialist List of Partial Duties
Inventory control and management for workstations, laptops, iPads, and any other technology related technology
Electronic records for all damages and repairs including invoicing and billing as needed for all technology related equipment
Process all warranty work, non-warranty work, system damages and repairs, along with any and all replacements
Work with all students and staff at the Junior High campus
Keep updated electronic records of all technology related equipment including laptops, iPads, projectors, wireless display adapters, workstations, printers, cases, sleeves, along with any other technology item
Inventory of all technology equipment - includes 1,300 student/staff laptops, 400 iPads, 100+ projectors, printers, wireless display adapters etc,
Help Desk - Level 1 support - Basic troubleshooting of all systems including all phone support
Laptop Repair - Level 1 - Basic repair or laptops and other technology equipment
Imaging and processing laptops: Login, Setup Configuration, User settings, Testing
Processing of all technology equipment including laptops, laptop chargers, cases and sleeves for all systems. Back to school and end of school laptop processing will require additional time including long hours and extra duty days to meet the deployment needs. This will require the entire department to complete these tasks
Support end user’s hardware and software issues in a timely manner
Assist with technical support for high school - cover other campuses or departments as needed
Complete assigned work orders as directed
Process laptop and iPad repairs and assign loaner units on a daily basis
Assist with laptop deployment and pickup
Cleaning and re-imaging systems for the next deployment during summer. 
Process laptops as each campus retains their laptops and chromebooks assigned to them - 3rd, 4th and 5th with 5th rotating back around to 3rd grade - same with 6th, 7th and 8th - same with 9th, 10th, 11th, and 12th grade campus levels
Troubleshoot technical issues to keep students and teachers online and on task
Onsight technical support for all campuses and departments -
Complete assigned work orders assigned by the director
Other duties as assigned by the technology director

 
 

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