Description
Title: Level 1 Technology Technician
Location: Central Services Facility
Schedule: 10 hours per week (flexible), year-round
Classification: Non-Bargaining Unit Employee
Reports to: Director of Instructional Technology
Salary: $14.36 per hour
Benefits: This position is not eligible for benefits
POSITION SUMMARY: Greenville Public Schools is seeking a reliable and detail-oriented Level 1 Technology Technician to support the district's technology department. The primary responsibility of this position is the repair and maintenance of student Chromebooks and other district technology equipment. This is an excellent opportunity for an individual interested in technology, troubleshooting, and customer service.
DUTIES AND RESPONSIBILITIES: other duties may be assigned
- Diagnose, troubleshoot, and repair student Chromebooks
- Process and track Chromebook repairs
- Prepare and send invoices for damaged Chromebooks and other technology equipment
- Assist with technology inventory management
- Support the technology team with special projects as assigned
- Unpack, prepare, and deploy new Chromebooks and technology equipment
- Maintain accurate records of repairs, parts, and billing
- Provide basic technical support under the direction of the technology department
- Commitment to regular and predictable attendance
- Adherence to Greenville Public Schools core values: integrity, collaboration, compassion, and responsibility
QUALIFICATION REQUIREMENTS:
- Basic knowledge of Chromebook operation and troubleshooting preferred
- Ability to learn technology repair procedures
- Strong organizational and record-keeping skills
- Ability to work independently and as part of a team
- Effective communication and customer service skills
- Attention to detail and ability to maintain confidentiality
- Satisfactory background check
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent preferred
PHYSICAL DEMANDS: The employee must have the ability to lift and move boxes of Chromebooks and technology equipment. The employee is frequently required to use hands and fingers to handle, grasp, move, and manipulate small parts, tools and components. The employee is constantly required to talk and hear. The employee must have the ability to sit, stand, and move throughout the workday as needed.
OTHER SKILLS AND ABILITIES:
- Communication: Ability to write routine business correspondence. Ability to express oneself clearly, both orally and in writing. Ability to present recommendations, updates, and overviews to large groups of people.
- Reasoning: Ability to apply common sense understanding to solve practical problems and deal with a variety of concrete variables. Ability to use good judgment in making decisions. Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Interpersonal: Ability to work effectively with other departments, agencies, and individuals. Exhibits a positive image as a representative of the school district. Ability to sometimes work irregular or extended hours and meet multiple demands from several people.
- Mathematics: Ability to apply the concepts of basic math, algebra, and geometry consistent with the duties of this position.
- Environmental: The noise level in the work environment is quiet. The employee is occasionally exposed to dust and electrical hazards when handling older or malfunctioning equipment.
The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Alternative requirements that may be appropriate and acceptable to the Board of Education may be considered. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Greenville Public Schools Board of Education does not discriminate on the basis of race, color, national origin, sex (including sexual orientation or gender identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any other legally protected category, (collectively, "Protected Classes"), in its programs and activities, including employment opportunities. |