Student Billing Coordinator

Student Billing Coordinator - Business Office

Classification: Staff

Schedule: 12 Months (Monday-Friday 7:30pm-4:00pm) 

Supervises: No

Reports To: CFO

FLSA Status: Non-Exempt

General Description 

The Student Billing Coordinator is responsible for the day-to-day administration and workflow of the school's student billing systems.  This includes payment plans, incidental billing, auto-pay drafts, and collections of accounts.  Additionally, this function manages the administration of the State Scholarship program and manages the school's financial aid program.  This position must be able to work independently and be able to interact with parents, administration, faculty and staff.  This is a year round position.

Qualifications

1. Be a born-again believer, with a demonstrated commitment to Christian education
2. Active in local, evangelical church
3. Be in agreement with the Lakeland Christian School Statement of Faith and staff qualifications.
4. Have people skills, use tact and grace in dealing with people and have a servant's heart
5. Be self-motivated, possess good organizational skills, have ability to multi-task and work well in a team environment
6. Able to complete quality work within established deadlines
7. Maintain confidentiality of sensitive information
8. Grasp new tasks quickly, follows instructions, completes tasks with a high degree of accuracy
9. Have proficiency in Microsoft Office products, and the ability to understand, use and operate computer software and programs
10. Experience with bookkeeping and general accounting preferred, but not required
11. Have the ability to manage time wisely with a spirit of flexibility

Essential Duties and Responsibilities

General Duties include:

1.  Student Billing

• Management of payment plan and billing functions including assigning charges and credits and finalizing payment plans; applying payments to tuition accounts; and billing incidental expenses
• Assisting families with accessing their account and viewing billing information
• Managing lunch account system including posting lunch account payments
• Work with design of student billing system including how it interfaces with enrollment, future year payment plans and auto drafts, and student billing catalog items

  2.  Collections

• Communication with parents regarding payment plans and past due amounts-including lunch account balances
• Running regular system-based email communication of payment reminders and past-due balances
• Reporting on delinquent balances and past due amounts

3.  State Scholarship

• Assist with collection and enrollment of scholarship students each year

1. Collecting award letters and award information
2. Enroll/Withdraw students in online platforms through Scholarship Funding Organizations
3. Ensure award information to business office is applied to the family's payment plan
4. Communicate with families regarding how to use state scholarships at LCS and act as help desk to assist families in getting awarded and using their funding at LCS
5. Interface with Scholarship Funding Organizations regarding enrollments, funding levels, and issues with scholarship funding

• Ensure accurate accounting of all scholarship accounts on a student-level basis.  This includes tracking that all payments have been received and appropriately applied to the student's account 
• Compliance 

1. Assist in running annual Agreed-Upon Procedures
2. Manage Annual standardized test score submissions
3. Ensure annual DOE Compliance renewal process

4.  Financial Aid

• Be main point of contact for helping families with financial aid applications
• Process and analyze financial aid applications.  Present applications with recommended awards to financial aid committee
• Report on financial aid seasons awards and year-over-year financial aid metrics
• Interface with admissions/enrollment as well as building-level principals on financial aid applications and awards
• Proactively look for ways to improve financial aid process and workflows

5.  Other Business Office Functions

• Processing of cash and check deposits
• Meet with new and current families regarding student billing accounts and projected tuition and payment plan amounts
• Participate in business office planning meetings and functions
• Be open to cross-train on other functions of the business office
• Perform other duties as assigned by the CFO

Knowledge, Skills and Abilities

    1.   Must possess a positive attitude and work well with others

    2.   Proficiency in advanced office skills and exceptional organizational skills

    3.   Verbal, written and communication skills

    4.   Be detail-oriented and able to handle multiple priorities at the same time

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, talk and hear.The employee is frequently required to walk, use hands to type data, operate business machines,the telephone and reach with hands and arms. The employee must frequently lift and/or move 5-10 lbs. and occasionally lift and/or move up to 15lbs. Specific vision abilities required for this job include close vision and the ability to adjust focus. This job is performed in a generally clean and healthy environment.