Technology Support Specialist (Bureau, Henry, and Stark Counties)
Description
Technology Support Specialist (Bureau, Henry, and Stark Counties)
Location: Bureau, Henry, and Stark Counties | Type: 220 Contractual Days | Salary: $70,000–$80,000 | Retirement: IMRF
About the Learning Technology Center
The Learning Technology Center (LTC) is a program of the Illinois State Board of Education and serves as the state's primary source of technology support for K–12 schools. Since 1995, we have helped schools and educators address their most pressing digital learning challenges through expert guidance, professional development, and technical assistance. Our work is grounded in a commitment to ensuring every student in Illinois has access to high-quality digital learning experiences. Learn more at ltcillinois.org.
About the Position
The Learning Technology Center (LTC) is seeking a Technology Support Specialist to provide hands-on, day-to-day IT support to school districts through a shared service model. This role will support schools within ROE 28, including ROE#28, Hall High School District 502, and La Moille CUSD 303, serving as a trusted, go-to resource for technology operations. The specialist will split time between districts, delivering a mix of on-site and remote support to ensure devices, systems, and classroom technology are reliable, secure, and functioning effectively. This includes troubleshooting hardware and software issues, supporting Google Workspace environments, managing device deployments, and maintaining strong relationships with district staff.
This position is ideal for a self-directed IT professional who can operate independently across multiple environments while providing responsive, practical support. The Technology Support Specialist will play a critical role in maintaining system reliability, supporting cybersecurity best practices, and coordinating with vendors and partners when needed. The role also includes assisting with small projects such as device rollouts and system updates, while helping districts plan for ongoing technology needs. This is a highly collaborative, service-oriented position focused on ensuring schools have the technology support they need to operate effectively every day.
View Job Description | View Other LTC Opportunities | Questions? Contact Tim McIlvain, tmcilvain@ltcillinois.org.