Case Aide

POSITION TITLE: Case Aide 
FLSA EXEMPITION STATUS: Full Time/Non-Exempt
POSITION LOCATION: Tejano Center for Community Concerns 
WORK SCHEDULE:  238 Days
SALARY RANGE: $16.50/hr 
Department: Child Placing Agency
Reports To: Case Manager/ Program Supervisor 

• Assist case managers with client intakes, assessments, and follow-up activities.
• Maintain accurate and up-to-date client records and case files.
• Schedule appointments, home visits, and meetings with clients or service providers.
• Provide transportation for clients to appointments, court hearings, or community resources when necessary.
• Prepare and distribute correspondence, reports, and other documentation as directed.
• Support case managers in monitoring client progress and reporting any concerns.
• Perform data entry, filing, and other administrative duties to ensure compliance with agency policies.
• Participate in team meetings, training sessions, and supervision as required.
• Maintain client confidentiality and adhere to ethical and professional standards.

• Associate or bachelor’s degree in social work, psychology, human services, or related field preferred.
• One (1) year of experience in a social service, administrative, or client support role preferred.
• Strong organizational and communication skills.
• Ability to work effectively with diverse populations and maintain confidentiality.
• Valid driver’s license, clean driving record, and reliable transportation required.
• Clear criminal background check.
• Basic computer proficiency (Microsoft Office, data entry systems).
• Bilingual (English and Spanish preferred).

• Combination of office, field, and community-based work.
• May require occasional evening or weekend hours depending on client’s needs.