Information Services Specialist

Position: Information Services Specialist
Work Schedule: 12 months
Start Date: June 23, 2025
Salary: $50,000- $60,000, DOQ
Benefits: Health, Vision, Life, Disability, Legal and Dental Insurance; Vacation and Sick Time Off per the Non-Unit Contract

Summary:
The Information Services Specialist will assist, coordinate, process and analyze student and census information as it relates to all student enrollments.

Essential Duties & Responsibilities:

• Provide excellent customer service to students, parents, staff, and administration. This includes responding to phone, fax, mail, and email requests in a prompt and accurate manner.
• Assist families with enrollment inquiries and provide guidance on required documentation and procedures 
• Manage the student enrollment process including registration, review, school placement, transfer, and withdrawal procedures
• Serve as an expert resource for District personnel to ensure that proper protocols and procedures are followed. 
• Monitor new enrollments and notify previous school districts of change in enrollment status.
• Assist as back-up support for the Welcome Desk receptionist, Enrollment Center Specialist and Enrollment Systems Managers, as needed
• Ensure accurate, efficient processing and evaluation of applications, maintenance and updating of student and census records 
• Collaborate with the enrollment team and other departments to identify areas of improvement.
• Verify data integrity using various systems during enrollment processes
• Maintain accurate and up-to-date student enrollment records in the district’s database
• Provide updated training and/or support to District staff regarding enrollment procedures and systems. 
• Maintain and update training and reference documentation as procedures are modified.
• Assist Enrollment Systems Manager in coordinating with other departments to support student needs
• Participate in District-wide committees related to enrollment services as directed by Enrollment Systems Manager
• Other related duties as assigned

Required Qualifications:

• Associate’s degree or equivalent work experience 
• Minimum of two years of relevant experience
• Strong communication (written and oral) and interpersonal skills
• Strong computer skills including word processing, database, and spreadsheet programs 
• Highly organized and flexible
• Excellent attention to detail
• Skilled in prioritizing tasks, multi-tasking, and record-keeping
• Self-motivated with the ability to function with minimal supervision 
• Ability to maintain confidentiality

Preferred Qualifications:

• Bachelor's degree or equivalent
• Bilingual language experience (Hmong/Somali/Karen/Karenni/Spanish/Oromo)
• Prior experience in a K-12 environment
• Familiarity with student information systems such as Infinite Campus