Enterprise Resource Planning (ERP) Support Specialist
Description
The Enterprise Resource Planning (ERP) Support Specialist role will function as the primary point of contact for users experiencing ERP-related issues. This role will involve monitoring, documenting ERP functions as well as diagnosing and resolving issues as reported by end-users. The ERP Support Specialist role will require the ability to effectively convey issues and solutions to stakeholders and users within all levels of the organization. This role entails having an in-depth understanding of all processes within the ERP, as related to business and human resources activities so that user feedback, as well as system issues, are effectively communicated and strategically resolved.
Education Required:
Minimum Associate Degree in Accounting, Information Services, Computer Science or related field.
Bachelor’s degree in information services, Computer Science or related field required.
Experience Required:
Knowledge of ERP systems.
3 years of experience in information services or ERP support roles preferred. The District’s ERP is School ERP Pro, a Tyler Technologies product.
- 3 years of increasingly responsible experience in information services or ERP support roles preferred.
Conditions of Employment
This position may require travel to various school sites, work locations, and community organizations throughout the district. If travel is necessary, the employee will be eligible to submit for mileage reimbursement.
Salary and Benefits
- Salary commensurate with experience
- Competitive benefits package
Selection Process
Qualified applicants will be contacted for an interview.
Every Child, Every Day, Whatever It Takes