Information Technology Specialist – User Support - Multiple positions

Job Summary: This position is a member of the primary User Support Team within the Information Technology Department. The Information Technology Specialist assigned to User Support will support end users throughout the District with a wide variety of IT related equipment and software. This position will take front line support desk calls from schools and staff; assisting in troubleshooting, repair, training, system guidance, and provide specialized advanced customer service and support

Complete Job Description: Information Technology Specialist - User Support

Minimum Qualifications:
High School Diploma or GED and three years related experience is required; based upon assignment, Associate’s Degree or two year certificated technical training and/or one year of additional specialized training may be required; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Must possess a valid Arizona Driver's License. Must hold a Current Level One IVP Fingerprint Card.

Preferred Qualifications:
Extensive knowledge of Microsoft and Chrome operating systems. Demonstrated knowledge of hardware troubleshooting methods. Extensive knowledge in MS Office productivity tools. Minimum 2 years experience working with elementary or middle school related technology

Employment Information: 2024-25 school year; 260 work days with Benefits, ACA and Vacation

Salary Schedule: B23T $24.45/hr