Office Coordinator

Ypsilanti Community Schools
Transportation Department
 
Position Title:     Office Coordinator
Building:              District-Wide
Reports to:         Transportation Director  and/or designee
Hourly Rate:      Commensurate with experience
 
District Description:
Ypsilanti Community Schools is a small urban district conveniently centered around the major freeways (I-94 & US-23) within 5 minutes of Eastern Michigan University, 15 minutes from the University of Michigan. We have approximately 3,900 students, 3 Early Childhood Learning Centers, 1 International Baccalaureate with Prek-5, 3 Elementaries, 1 Middle School, and 1 High School which features 2 programs within the building STEM and AC Tech, and 1 Alternative Education building (ACCE). YCS is a systemic reconfiguration Blueprint District which aims to dramatic improve student learning in short amount of time anchoring a culture of collective responsibility that is collegial, collaborative, and professional. It aims to ground a safe orderly and respectful environment for all students that promotes excellence.
 
Position Description:
To transport students to and from school and other sites within designated route(s) and to ensure the safety of the student passengers while in a school vehicle. Employees in this classification receive general supervision within a framework of standard policies and procedures. This job class is responsible for managing the office and increasing communication to staff, students and parents within Ypsilanti Community Schools.
 
Qualifications:

1. High School Diploma/GED
2. Possess a valid Michigan CDL License
3. Proficient in Microsoft Office
4. Ability to pass a LiveScan background check

1. Receive, screen, direct, and analyze telephone and radio calls. Communicate detailed sequential instructions to drivers for efficient transportation services.
2. Act as receptionist, responding to information requests, ticket, and pass purchases; addresses routine questions and/or concerns.
3. Resolve many issues independently, while referring more complex situations to the appropriate supervisor.
4. Establish and maintain a comprehensive filing and records retention system. Access and provides information as requested.
5. Responsible for maintaining proficiency in all assignments and functions of transportation services coordination.
6. Provide clerical support activities; data entry; collection and summarization of data; prepares reports; files using Microsoft Office.
7. Create and maintain department newsletter.
8. Maintain a comprehensive knowledge of regional transportation resources, service geography and road conditions.
9. Receive and disseminate information regarding traffic accidents, delays, breakdowns, and such.