Description
Position Summary: Temporary Desktop / Help Desk Support
Primary Tasks:
· Desktop Support for hardware and software for chromebooks and laptops using Chrome OS and Windows OS.
· Provide user support and technical assistance for instructional and administrative purposes.
· Act as a helpdesk for the school’s employees and students.
· Maintain a current inventory of all technology assets to include both hardware and software.
· Relocate computer and phone and audio visual equipment as needed.
Required Qualifications
· Minimum of 1 year experience in desktop support in a Windows or Chromebook environment preferred.
· Basic Knowledge of Microsoft Operating Systems and Applications.
· Basic familiarity with networking infrastructures including wireless.
· Be able to physically lift standard desktop, peripherals, server, and network equipment within reasonable limits (20 lbs.)
· Be able to multitask and efficiently prioritize workload.
· Resolve problems with a high degree of patience and problem resolution techniques.
· Positive, service-oriented personality; team-oriented; flexible, strong work ethic, with a desire to expand technical knowledge.
Disclaimer: This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of this position. It is not intended to limit, or in any way to modify, the right of any supervisor to assign, direct or reassign duties and responsibilities to this job at any time. The use of particular illustration shall not be used to exclude non-listed duties of similar kind or level of difficulty.