Network Technician - Clewiston

Position:  Network Technician 

Qualifications

• Associates degree plus related experience, or a minimum of a regular high school diploma plus related experience.
• Knowledge, experience and documented expertise of computers, computer networks, computer software and operating systems.  
• Hands-on hardware troubleshooting experience.
• Experience with help desk ticketing systems.
• Strong written and oral communication skills, good interpersonal skills, analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Self-motivated and directed.
• Such alternatives to the above qualifications as the Board may find appropriate and acceptable.

The applicant may have less knowledge, experience and documented expertise, but must demonstrate the attributes, disposition and ability to learn the necessary skills to fulfill all job requirements within the first year of employment.

Job Goal

The job goal is to create and maintain a stable, secure, and efficient network environment that supports the Hendry County School District business objectives.

Reports To

Director of Information Technology or designated Data Systems Technician

• The primary mission of the Network Technician is to provide support of the in-house computer network. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. This person will diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion, and provide end user training and support where required.  The Network Technician must be mobile, flexible in scheduling, and capable of performing a variety of skilled tasks.
• Communicate and take direction from the Data Systems Technician or consultant.
• Responsible for diagnosing problems and taking the appropriate corrective actions to resolve issues, and notify the appropriate departments, schools or individuals.
• Provides for the maintenance and preventative maintenance of all hardware and software within the district's network and data systems. Assists in equipment cleaning.
• Monitors, evaluates and establishes appropriate security access, user restrictions and hardware/software configurations, providing a safe, secure, effective, and efficient data system and network.
• Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
• Identifying and resolving problems that affect network performance, such as hardware failures, software conflicts, or security breaches.
• Assisting users with network-related problems and providing training on network usage.
• Maintain all network hardware and equipment, including routers,switches, and UPSs.
• Performs other related work as assigned by the Data Systems Technician, the Director of IT or the Superintendent of Schools.

Examples of work as listed in this job specifications are not necessarily descriptive of any one position in this class. The Omission of specific statements does not preclude management form assigning specific duties not listed herein if such duties are a logical assignment to the position.

Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as needed to move objects. Ability to actively perform work in classroom, office, and other business and community settings. Ability to move freely and perform duties in numerous locations throughout the day (typically involving frequent standing, walking, sitting, bending, and lifting). Exposure to noise and activity of a school setting. Exposure to weather conditions. Ability to travel outside the district for a variety of meetings and conferences. 

Calendar Months: 12 Month  

Salary Schedule: Administrative Support   Pay Grade: Base

Salary and Benefits as determined and approved annually by Hendry County School Board.

Performance of this job will be evaluated annually in accordance with School Board Policies for evaluation of administrative personnel. 

Conditions for continued employment if applicable: ______________________________________________________________________

______________________________________________________________________

This job description is intended to provide an overview of the requirements of the position. As such, it is not necessarily all inclusive, and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. The District reserves the sole right to add, modify, or exclude any essential or non-essential requirements at any time with or without notice. Nothing in this job description, nor the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type. 

Employee Signature: ________________________________ 

Date: ______________________

Employee Printed Name: _________________________________