Description
Norman Public Schools
Hourly Computer Technician Job Description
Job Title: Hourly Computer Technician
Credentials: Valid Oklahoma Driver's License with an acceptable driving record.
Education: High school diploma or GED; Experience with computer systems, common peripherals and computer software preferred.
Site: Technology Services Center/Professional Development Center
Reports to: Tech Support Manager/District Testing Coordinator
Contract: Hourly
Salary Schedule: Hourly
FLSA Classification: Non-exempt
Essential Job Functions:
Assist school personnel and students with resolving computer, printer and technical problems that are causing an interruption to classroom instruction and testing - both hardware and software
Assist district personnel with resolving computer, printer and technical problems that are causing an interruption to daily work operations
Work with testing coordinators to provide support to school sites on testing days as well as assist with confirming documents for state testing.
Perform other duties as assigned.
Knowledge, Skills, & Abilities:
Successful performance of the job requires good customer service/people skills and to handle problems and provide information and technical assistance as requested. It requires complying with safety guidelines and policies to reduce accidents or injury to staff or to students. It requires following school dress standards, proper attendance or leave policies, and other work-habits concerns for staff. Creativity, initiative and effective problem solving are critical to the success of the position. Provide training and support to district staff in the use of computer systems. Perform such tasks to the ultimate benefit of the educational program. An incumbent in this position will utilize discretion, ingenuity and independent judgment due to the complexity of the job. Since there may be several ways to solve a problem, an incumbent is often free to choose the solution. On a workday, the employee must stand/walk 4 hours per day. Employee's job requires frequent bending/stooping, squatting/crouching, crawling/kneeling, and pushing/pulling; occasional climbing (6-foot ladder) and reaching above the shoulders. Employee's job requires occasional carrying/lifting of up to 50 pounds to move computers and printers.
Revised 7/2023