Training and Development Advisor
JOB TITLE: Training and Development Advisor
DEPARTMENT: Child Nutrition
REPORTS TO: Director of Child Nutrition
FLSA STATUS: Non-Exempt
CONTRACT STATUS: 10-Month
SALARY SCHEDULE: Category 5 Manager Full Production
APPROVED BY: Jon Beckloff
APPROVED DATE: 9/22/2023
SUMMARY: The Training and Development Advisor may work in any type of food location on Owasso Public School premises. This individual provides oversight and training at the direction of management to coordinate routine work activities within the Child Nutrition Program. This individual will provide support to management in the daily oversight of key functions and employees during the normal course of business. The general responsibilities of the position include those listed below.
ESSENTIAL FUNCTIONS: These statements are intended to describe the responsibilities assigned to this position and are not intended to represent an exhaustive list of all responsibilities, duties, and skills required.
- Understand and adhere to all policies and procedures within the Child Nutrition Program.
- Assist in maintaining a safe working environment for all employees.
- Monitor employee productivity and provide suggestions to enhance service and productivity.
- Oversee daily activities and delegate specific responsibilities as directed by on-site management.
- Conduct employee orientation and training sessions.
- Perform day-to-day assignments while also overseeing team activities.
- Work with customers to ensure satisfaction in quality, service, and problem resolution.
- Promote the professional development of the foodservice team.
- Coordinate and participate in all allergy and foodborne illness in-service training sessions.
- Comply with all HACCP policies and procedures.
- Report accidents and injuries promptly.
- Adhere to company safety and risk management policies and procedures.
- Comply with USDA, Federal, State, and NSLP guidelines and regulations.
- Coordinate and participate in regular safety meetings, safety training, and hazard assessments.
- Coordinate and participate in designated training programs (classroom and virtual) with the frontline team.
- Maintain key control of operations, ensuring opening, closing, and daily procedures are completed.
- Serve as a working lead supervisor, coordinating activities of workers or service employees engaged in food operations.
- Oversee new hire onboarding, collaborating with staff and managers to maintain a well-trained and effective team.
- Perform any other duties and responsibilities as assigned.
SUPERVISORY RESPONSIBILITIES: Child Nutrition frontline employees
QUALIFICATION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Willingness to be open to learning and growing. Maturity of judgment and behavior. Maintains high standards for work areas and appearance. Maintains a positive attitude.Ability to create and maintain safety and training documentation. Ability to work a flexible schedule. Must comply with any dress code requirements.. Attends work and shows up for scheduled shift on time with satisfactory regularity. Must be willing to train and teach.
EDUCATION and/or EXPERIENCE:
- High School diploma or GED required
- Two (2) or more years in Child Nutrition Supervisory experience required
- ServeSafe Kitchen Manager Certification preferred
KNOWLEDGE/SKILLS/ABILITIES: The Training and Development Coordinator for the Child Nutrition Program possesses comprehensive knowledge of food safety, regulations, training methodologies, operational procedures, customer service principles, and health and safety compliance. They exhibit strong leadership and communication abilities, enabling effective team coordination, conflict resolution, and collaboration. Proficient in organizing and delivering training programs, they excel in technical skills and supervisory duties. Their expertise includes adherence to guidelines and regulations set by the USDA, Federal, State, and NSLP, emphasizing a commitment to excellence in service and safety within the Child Nutrition Program.
LICENSES and REGISTRATIONS: Valid Driver’s License
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses. Significant walking or other means of mobility. Ability to work in a standing position for long periods of time (up to 8 hours). Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Generally in an indoor setting; however, may supervise outside activities and events. Must have the ability to work extended hours as business dictates. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities. The noise level in the work environment is usually moderate to loud.