Network Technician

Job | Posted 8 days ago
Start Date
Position Areas
Non-Instructional Support


Network Technician
Effective July 3, 2023

Position Purpose

The job of Network Technician was established to support a group of area school buildings and
their personnel for the purpose/s of installing, troubleshooting and maintaining computer
hardware, telecommunication, audiovisual, peripheral equipment and video security; diagnosing
and repairing hardware; providing technical support to site administrators; and resolving school
site operational issues.

Essential Functions
* Coordinates repair work schedules with site personnel for the purpose of minimizing
disruption of services and/or inconvenience.
* Diagnoses equipment failures with computer, network, and instructional media
equipment for the purpose of identifying needed repairs and/or ensuring equipment are
in proper working order.
* Installs computer hardware, peripherals, instructional media equipment, security
cameras, application software, etc. at individual school buildings.
* Maintains electronic documents, files, and records (e.g. work order logs, inventory, etc.)
for the purpose of documenting activities, conveying information, and/or providing an up-
to-date reference and audit trail.
* Convey the needs to the Network Administrator for parts for the purpose of maintaining
inventory and ensuring the availability of items as needed.
* Prepares electronic materials and communication (e.g. status reports, instructions, user
guides, etc.) for the purpose of documenting activities.
* Repairs computers, peripherals, and instructional media equipment (e.g. phone systems,
projectors, video cameras/recorders, document cameras, interactive LCD panels, etc.)
for the purpose of maintaining equipment in a safe and functional operating condition.
* Researches a variety of topics for the purpose of maintaining confidence in decision
making and ongoing education.
* Responds to a variety of questions from school administrators, teachers, and other staff,
for the purpose of providing information, guidance, or referral.
* Transports supplies and equipment to a variety of sites for the purpose of ensuring the
availability of items.
* Tutors school site staff on a variety of hardware operations (e.g. e-mail, computer lab
usage, productivity applications, etc.) for the purpose of providing ongoing support and
maximizing the capabilities of assigned staff.
* Performs other related duties as assigned for the purpose of ensuring the efficient and
effective functioning of the work unit.
Note: The above description is illustrative of tasks and responsibilities.  It is not meant to be all-
inclusive of every task or responsibility.

Travel Requirements

Travels to school district buildings and professional meetings as required. The technician must
have reliable transportation.

Skills, Knowledge, and Abilities

SKILLS are required to perform multiple, technical tasks with a need to periodically upgrade
skills in order to meet changing job conditions. Specific skill-based competencies required to
satisfactorily perform the functions of the job include: utilizing diagnostic tools; adhering to
safety practices; and maintaining accurate records.
KNOWLEDGE is required to perform algebra and/or geometry; read technical information,
compose a variety of documents, and/or facilitate group discussions; and solve practical
problems. Specific knowledge-based competencies required to satisfactorily perform the
functions of the job include office application software; current and legacy computer operating
systems (multi-platform); maintenance and repair of computers, chrome books, iPads, printers,
LCD touch panels, projectors, instructional media equipment; etc.
ABILITY is required to schedule activities and/or meetings; collate data; and use basic, job-
related equipment. Flexibility is required to work with others in a variety of circumstances, and
operate equipment using a variety of processes. Ability is also required to work with a wide
diversity of individuals; work with similar types of data, and utilize a wide variety of types of job-
related equipment. Problem-solving is required to identify issues and create action plans.
Problem-solving is moderate to significant. Specific ability based competencies required to
satisfactorily perform the functions of the job include: adapting to changing work priorities;
establishing effective working relationships; displaying technical aptitude; communicating with
technologically diverse groups; being attentive to detail; and working under time constraints.
Responsibility Responsibilities include: working under limited supervision using standardized
practices and/or methods. Utilization of resources from other work units may be required to
perform the jobs functions.
Working Environment: The usual and customary methods of performing the job's functions
require the following physical demands: significant lifting, carrying, pushing, and/or pulling;
significant stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
The job is performed under conditions with exposure to the risk of injury and/or illness and in a
clean atmosphere.

EXPERIENCE: Job-related experience is preferred.
High School diploma or equivalent. College Degree is preferred.
FLSA Status:     Non-Exempt

Posted By

Bradley County Schools

800 South Lee Highway , Cleveland, TN 37311

At the following locations

Central Office

800 South Lee Hwy, Cleveland, TN 37311 , Cleveland, TN 37311