Technology Technician I

Job | Posted 15 days ago
Position Areas
Non-Instructional Support


Technology Technician I


Salary Range:  $51,442 - $65,987

  • Contract:          12 Months
  • Benefits:           Employer Portion Paid Retirement, Life Insurance, Contribution to Medical Insurance, Personal and Sick Leave

Position Purpose

Performs difficult technical work troubleshooting, installing, configuring, integrating, maintaining, and modifying computers, peripherals, and software; does related work as required.  Work is performed under the general supervision of the Lead Technology Technician.  


Essential Performance Responsibilities

  • Installs and maintain computer operating systems, application software, and related computer equipment.

  • Performs computer and network hardware and software repair (computers, servers, switches, printers, scanners, and programs).

  • Inspects computer and network equipment requiring specialized computer repair and troubleshooting for the purpose of identifying and verifying repair needs.

  • Assesses malfunctions of hardware for the purpose of determining appropriate actions to maintain computer and network operations.

  • Provides technical support to users of hardware and software.

  • Maintains the school based computer labs in good working order.

  • Assists in record-keeping regarding the functioning and inventory of the school district's computers and related equipment, repairs, etc.

  • Performs other related tasks as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.



Uses personal computers, servers, switches, scanners and printers, and related equipment.


Travel Requirements:

Travel to school district locations to repair hardware, install software and assist end users.

 Additional Duties
Performs other related tasks as assigned.
                Note:    The above description is illustrative of tasks and responsibilities.  It is not meant to be all inclusive of every task or responsibility.

Knowledge, Skills and Abilities

  • Extensive knowledge of computer hardware and software installation procedures.

  • Thorough knowledge of the operation, uses and capabilities of electronic data processing main and peripheral equipment.

  • Knowledge of all school district personal computer and software applications.

  • Understanding of current operating platforms, computer hardware and associated peripherals, and software applications.

  • Ability to inspect, assess, troubleshoot and repair computer network system, hardware and software.

  • Ability to work independently and as a member of a team.

  • Extensive knowledge of E-Mail, Internet, WAN, LAN, and other computer network programs and operations.

  • Ability to communicate effectively with all levels of end-users.

  • Ability to follow oral and/or written instructions.

  • Ability to report work orally and/or in writing to supervisor.

  • Ability to establish and, maintain cooperative working relationship with, staff and others contacted in the course of work.

  • Ability to carry out instructions furnished in written or oral form.

  • Ability to add, subtract, multiply and divide, and perform complex arithmetic operations.

  • Analytical, problem-solving and creative-thinking skills with respect to computer-related issues.

  • Physical and Mental Demands, Work Hazards:

Works in standard office and school building environments.  This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; work requires stopping, kneeling, crouching, reaching, walking, lifting, fingering, grasping, and repetitive motions; vocal communication is required for expression or exchanging ideas by means of the spoken work; hearing is required to perceive information at normal spoken word levels; visual acuity is required for depth perception, color perception, preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, assembly or fabrication of parts at or within arms length, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.           


Qualifications Profile

Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying.Typical qualifications would be equivalent to:

  • High School diploma.

  • Related college or technical school coursework.

  • Documented training in computer hardware, software and network use, troubleshooting and repair.

  • Current Comptia A+ certification required. If the applicant does not have certification, it MUST be obtained within six month of employment.

  • Must possess a valid Vehicle Operator's License. Must attach copy of valid driver’s license to application.

  • Significant successful related experience in computer and network installation, maintenance, troubleshooting and repair.



  • Posted By

    Suffolk Public Schools

    P.O. Box 1549 100 N Main Street, Suffolk, VA 23439

    At the following locations

    Technology Department

    2325 East Washington Street , Suffolk, VA 23434