Human Resources Receptionist/Office Assistant

FLSA Status: Non-Exempt
Grade: 7
Revision Date: 5/20/2022
Location: Central Office – Human Resources
 
JOB SUMMARY
This position provides a wide variety of routine clerical functions and receptionist duties for the Human Resources Department using clerical and basic computer skills.
 
DUTIES AND RESPONSIBILITIES

•  Performs general clerical and public relations tasks in the Human Resources Department.
• Receives telephone calls and visitors to Human Resources Department.  Involves contact with applicants, division employees and outside agencies.
• Acts as receptionist receiving visitors and answering telephones.
• Maintains personnel files and records.
• Acts as Central Office receptionist for lunch coverage and other coverage as needed.
• Delivers and picks up mail from the mail room.
• Schedules appointments for applicants as requested.
• Makes copies as requested.
• Maintain confidentiality of reports, records, correspondence, and communications when required to handle such materials.
• Maintain a pleasant attitude, being tactful and courteous toward co-workers, applicants and visitors.
• Models the WJCC Strategic Plan Values: Individualism, Integrity, Innovation, Accountability and Collaboration.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS (Knowledge, Skills and/or Abilities Required)

• High school diploma or equivalent and some previous office experience.
• Proficiency in use of word processing software and initiative to learn other computer programs as required.
• Knowledge of standard office practices and equipment.
• Exhibits use of correct English grammar, spelling and punctuation.
• Professional attitude and good communication skills.
• Ability to establish and maintain effective working relationships with others.
• Ability to converse with members of the general public in a pleasant and effective manner.
• Ability to quickly learn procedures used to report information and maintain records.
• Ability to follow oral and written directions.

SUPERVISION EXERCISED
None.
 
SUPERVISION RECEIVED
Reports to the Senior Director for Human Resources.
 
WORKING CONDITIONS & PHYSICAL REQUIREMENTS
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Must have the ability to sit for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer terminal/typewriter; to see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions; physical agility to lift up to 25 pounds.