Copy Of Customer Care Associate

Job | Posted 4 days ago
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Position Areas
Non-Instructional Support



Position Summary: Provides Spanish translation and interpretation assistance with internal and external customers. Answers and directs incoming phone calls to all departments in the Enrollment Center. Communicates on a positive basis with patrons, school personnel and students. Sign for all deliveries to the building and ensures distribution to the correct department. Serves as a liaison with the building custodian. Greets and directs customers, provides enrollment information to patrons, oversees and answers the Spanish phone call system and emails. Maintains visitor’s logs and processes survey questions. Collects various data and updates departmental OKR metrics. Maintains the building security and emergency plan, assists with student records, state reporting and other clerical duties as needed.

Job Description: Bilingual Customer Care Associate

About Team Tulsa: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.

Application Process:
  1. Submit an online application by clicking the red "Apply" button in the top right corner.
  2. All applications will be reviewed by our Talent Management team.
  3. If you are eligible to move forward, you'll receive next steps via email/phone call from the hiring manager who will engage you in the interview process.
  4. If the hiring manager would like to extend an offer, you'll receive a conditional offer letter via email and begin the onboarding process.

Posted By

Tulsa Public Schools

3027 S. New Haven , Tulsa, OK 74114

At the following locations

Enrollment Center

3027 S New Haven , Tulsa , OK 74114