JobID 445 : Infrastructure Technician (#2062603)
Norman Public Schools
Infrastructure Technician Job Description
Job Title: Infrastructure Technician
Credentials: Valid Oklahoma Driver’s License with an acceptable driving record.
Education: High School Diploma or GED
Training or experience required: 2 years of work experience in one or more areas of infrastructure services (network cabling, telephone/voice over internet protocol, wired and wireless networking ,building construction, security systems. Certifications/endorsement preferred but not required.
Site: Technology Services Center
Reports to: Technical Support Manager
Contract: 260 days
Salary Schedule: Electronic Technician Schedule
FLSA Classification: Non-exempt
Essential Job Functions:
Troubleshoot infrastructure problems and perform repairs, replacements, and maintenance to all infrastructure equipment and devices in the district.
Install services and maintain phone systems, computer network systems, plexar, other telephone systems, and security systems. Service and repair intercom systems as needed.
Service and repair different types of circuit boards, time clocks, and other clocks.
Perform preventative maintenance on infrastructure equipment to eliminate severe problems and major down time.
Inform supervisor of parts necessary to complete jobs.
Maintain a clean work area at all times.
Perform other duties as assigned.
Knowledge, Skills, & Abilities:
Successful performance of the job requires good customer service/people skills and to handle problems and provide information and technical assistance as requested. It requires complying with safety guidelines and policies to reduce accident or injury to staff or to students. It requires following school dress standards, proper attendance or leave policies, and other work-habits concerns for staff. Creativity, initiative and effective problem solving are critical to the success of the position.Help manage the computerization of school district operations. Provide training and support to district staff in the use of administrative computer systems. Perform such tasks to the ultimate benefit of the educational program. An incumbent in this position will utilize discretion, ingenuity and independent judgment due to the complexity of the job. Since there may be several ways to solve a problem, an incumbent is free to choose the solution. In a workday, the employee must stand/walk 4 hours per day. Employee's job requires frequent bending/stooping, squatting/crouching, crawling/kneeling, and pushing/pulling; occasional climbing (6-foot ladder) and reaching above the shoulders. Employee's job requires occasional carrying/lifting of up to 50 pounds to move computers and printers.