JobID 4401 : 2020-2021 Customer Care Lead Associate (#2041006)

Job | Posted 2 months ago
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Job Type
Full-time

Description

Tulsa


Position Summary: Assist with Enrollment and Student Information Department processes to include: student enrollment, student records, transfers, attendance, graduation/credit requirements, transcripts, assessment, suspension, drop-outs/truancy reports, trend data reports, state reports, and surveys. Ensures accuracy. Assist the Enrollment and Student Information Partners with leading the daily operations of the Enrollment Center, assists with the development of training manuals, and provides training for enrollment and site staff. Assists with the development and maintenance of various software platforms used by the Enrollment staff. Leads efforts in district, state and federal reporting. Delegates as needed. Non-routine tasks will include opportunities for professional growth by assisting with other projects as needed and working on cross-functional teams.

Job Description: Customer Care Lead Associate

About Team Tulsa: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.

Application Process:
  1. Submit an online application by clicking the green "Apply" button.
  2. All applications will be reviewed by our Talent Management team.
  3. If you are eligible to move forward, you'll receive next steps via email/phone call from the hiring manager who will engage you in the interview process.
  4. If the hiring manager would like to extend an offer, you'll receive a conditional offer letter via email and begin the onboarding process.

Posted By

Tulsa Public Schools

3027 S New Haven, Tulsa, OK 74114-4114
 
Insights
Compare with State

Amount per Student

$10,307 (USD)

State Average: $8,775 (USD)

% ELL Students

17%

State Average: 7%

Student Teacher Ratio

16.21

State Average: 16.32

% IEP Students

17%

State Average: 16%

FTE

5,688

State Average: 142