JobID 8051 : Bus Dispatcher (#1837709)

Posted 12 days ago



REPORTS TO:    Senior Operations Supervisor

DEFINITION:      Under the general direction of the senior operations supervisor, oversees the daily operations of assigned bus lots. Dispatches school buses and repair vehicles. Handles payroll and other reporting for assigned lots. Performs other duties as assigned.


  • Dispatches buses to ensure that all routes are covered with qualified personnel for all regular school day transportation, plus field trips and special programs. Dispatches stand-by buses and repair vehicles as needed. Uses related technology and software such as global positioning systems (GPS), computer-assisted routing, and STARS.
  • Books, assigns, provides estimates, and calculates costs for field trips. Submits field trip calculations for payment.
  • Leads the work of office staff. Oversees staff production and deadlines for summer and school year operations for county-owned and contracted school fleets.
  • Prepares and maintains payroll records for routing assistants, drivers and attendants. Prepares leave accounting input data. Maintains dispatch sheets and payroll exceptions.
  • Receives telephones calls from drivers, attendants, parents and school administrators relative to prescribed schedules, special requirements or emergency situations.
  • Contacts replacement drivers from lists of substitutes as soon as absences or pending absences are evident.
  • Makes a variety of independent but routine decisions involving daily operations.
  • Assigns field trips to drivers in accordance with prescribed policies.
  • Prepares and maintains records and reports such as daily attendance, operational logs, field trip logs, vehicle tracking, MOSH logs and other required reports.
  • Performs other related duties as required.

Education, Training and Experience
Graduation from high school or equivalent required, some college preferred, plus three years progressively responsible experience in a transportation office. Dispatching experience preferred.
Licenses and Certificates:
Possession of a valid commercial, class B Maryland driver's license is required.  (The license may require certain endorsements and/or the absence of certain restrictions.) This license must be maintained throughout employment in this position or any other that requires it.
Knowledge, Skills, and Abilities:
  • Knowledge of dispatching and routing principles and practices. Knowledge of student transportation principles and practices. In-depth knowledge of assigned operational area. Requires a broad knowledge of operational and office procedures. Knowledge of federal, state, and local laws, rules and regulations relating to the transportation of students.
  • Ability to lead and direct the work of others. Ability to make sound decisions and react to problems quickly. Ability to read maps and written route sheets.  Ability to use of computers and PC-based software. Ability to establish and maintain effective working relationships.
  • Skill in the use of computers. Excellent safety/driving record.  Excellent communication skills both verbally and written.
The work of this class is generally sedentary and performed in an office environment. Work includes the operation of office equipment, including personal computers. Also requires the operation of vehicles and travel throughout Baltimore County.
Persons appointed to this class are subject to call to duty and may be required to work beyond their normally scheduled hours with little or no advanced notice.
Persons appointed to this class must be physically qualified to drive a commercial motor vehicle in accordance with Federal Motor Carrier Safety Administration regulations and must remain physically qualified to operate such vehicles throughout their employment. Persons holding a commercial driver’s license (CDL) are subject to alcohol and drug testing in accordance with applicable state and federal regulations and Board of Education policy.

FLSA STATUS:  Non-exempt 

Eligible for membership in the Baltimore County Employees’ Retirement System.

This document describes the duties and responsibilities of a position.  It shall not be held to exclude duties not referenced nor limit the right of management to assign work to employees.

Citizenship, residency or work VISA in United States required.

GRADE:  Grade 09 on the AFSCME 12-Month Pay Scale, $20.51 - $29.19 per hour

Application Instructions
Please read and carefully follow the instructions provided below.
  • Applicants are required to have a completed application on file for employment with Baltimore County Public Schools (BCPS).  Each time an applicant applies to a job with BCPS, the application must be resubmitted. If an applicant started an application with BCPS in the past and at a later date decides to apply for additional positions, it is the applicant's responsibility to review the entire application and ensure that all data is up to date (for example, the applicant may need to add additional schooling or certifications, an additional work experience, or provide updated references).  The applicant must remember to review the entire application each time for accuracy and submit each time for a new or different vacancy.
  • Professional references must be submitted to complete your application. Examples of professional references include current and former principals, supervisors, managers, mentor teachers and university/college supervisors. Personal references from colleagues, friends, community members, etc. will not be accepted.  Applicants should notify their reference proactively to inform them they will receive a form via email through a MAILBOT email address from Baltimore County Public Schools.  Applicants should also inform their reference(s) of the job they are applying to.
  • Be sure to account for all periods of employment and unemployment, including student teaching and internship experience, and include names, addresses, and telephone numbers of employers.
  • Be sure to answer all criminal background questions. If you answer "yes" to any of the criminal background questions you must provide a written explanation. A criminal offense does not necessarily exclude an applicant from employment with BCPS. Factors such as passage of time since the offense, the nature of the violation, and the extent of rehabilitation will be taken into consideration. 

Pre-Employment Requirements:
  • All persons employed by the Baltimore County Public Schools, regular and temporary, are required to be fingerprinted and have a criminal background investigation (State of Maryland, Senate Bill 315, effective October 1, 1986) completed. The fee charged for fingerprinting is $81.00.  An identification card will be issued which must be shown prior to employment.
  • Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the US.
  • If you have military experience you will be asked to provide a copy of DD214.
  • Official transcripts for all higher education must be received prior to contract signing.
  • Some positions will require employees to undergo a physical examination and/or drug testing.
  • All newly hired personnel must attend a Badges and Benefits session.
  • Additional job verification will be required for salary credit.

Non-Discrimination Statement
The Board of Education of Baltimore County does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, or veteran status in matters affecting employment or in providing access to educational programs or activities and provides equal access to the Boy Scouts and other designated youth groups. Inquiries regarding the Board’s nondiscrimination policies should be directed to:  EEO Officer, Office of Equal Employment Opportunity, Baltimore County Public Schools, 6901 Charles Street, Building B, Towson, Maryland 21204 (443-809-8937).  There is a compliance officer responsible for identifying, preventing, and remedying prohibited harassment concerning students.  Complaints of harassment should be directed to the executive director, Department of School Safety and Security, 9610 Pulaski Park Drive, Suite 219, Baltimore, Maryland 21220 (443-809-4360).

Contact Information
Brad Kouyoumjian, PHR
HR Analyst 
Business Services Staffing
6901 Charles Street, Building E
Towson, Maryland 21204
Phone: 443-809-7872
Fax: 410-887-7876