Educational Benefits Outreach Specialist

Job | Posted 8 days ago
Position Areas
Non-Instructional Support



Educational Benefits Outreach Specialist
Education Service Center
8.5 hours per day, which includes eight hours of paid work time plus 30 minutes of unpaid lunch
Hourly position, working July 25 through mid-May annually
Job level 5 of the Terms and Conditions of Employment for Program Assistants
Reports to the Director of Nutrition Services

Job Summary:

The Educational Benefits Outreach Specialist assists families in the Robbinsdale Area Schools community in applying for educational benefits through a variety of outreach methods. This position provides information on the benefits families receive for qualifying for educational benefits. This position also provides technical assistance to school and program administrators and principals on collecting educational benefits applications. In addition, this position supports the Pandemic Electronic Benefit Transfer program.

Duties & Responsibilities of the Position:
  • Provide strategic family outreach regarding the Robbinsdale Area Schools application for educational benefits and associated benefits
  • Contacts all families receiving educational benefits during the prior school year and works with them on re-applying for benefits for the upcoming school year
  • Works with Family and Community Engagement Specialists when necessary to communicate effectively with families that are primarily non-English speaking
  • Is present at strategic community and district events with resources and information regarding educational benefits, may include evening events
  • Operationalizes the Nutrition Services and Communications educational benefits communication plan to create a consistent message and process regarding education benefits outreach
  • Provides outreach out to churches, food shelves, and other potential organizations that may be able to assist us in working with families needing educational benefits
  • Collaborates with public health professionals from Hennepin County on organizing alternative ways to work with families in need in our school district, and alternative services that can be offered to families receiving meal benefits
  • Researches and drafts as comprehensive compendium of educational benefits, such as reduced RAS activity fees or reduced cost public transportation passes
    • Creates a database of families potentially requiring assistance and an action plan that reflects how to best reach each family
    • Accurately tracks contact made with families and processed applications and results to be able to provide updated program data on a weekly basis
    • Creates handouts and infographics for families that help them to better understand Educational Benefits
  • Tracks unpaid meal debt at the school level and provides technical assistance and outreach to families on repayment or filling out a current school year educational benefits application
  • Provide technical assistance to school and program administrators and principals on collecting educational benefits applications.
    • Provide ongoing metrics to administrators and principals on overall numbers of applications by site, broken out by eligibility (free, reduced, paid, no application).
    • Assist in maintaining and updating the educational benefits toolkit with pertinent social media posts, phone call scripts, and family communications, including appropriate translation
  • Provide ongoing support for the P-EBT program
    • Act as designated point person for P-EBT with Minnesota Departments of Education and Health and Human Services.
    • Answer questions from families regarding eligibility status, location of card, etc., by using school nutrition software, Infinite Campus, and the Minnesota state P-EBT portal.
    • Consult with Nutrition Services Director and MARSS Coordinator on specific questions related to P-EBT.
  • Work with and support the enrollment center staff on enrollments and data entry.
  • Performs other duties as assigned 
  • Ability to maintain and uphold strict confidentiality guidelines as set by USDA.
  • Evidence of excellent human relations skills especially the ability to be a team player
  • Attention to detail and accuracy
  • High school diploma or equivalent education.
  • Experience with school nutrition programs is a plus.
  • Ability to create connections with a variety of school stakeholders.
  • Has knowledge and understanding of USDA Child Nutrition Program regulations.
  • Able to attend work regularly and report to work in a timely manner.
  • Comprehensive computer skills using email, the Internet, and Google Drive.
  • Good organization and math skills.

Apply on-line at



Posted By

Robbinsdale Area Schools

4148 Winnetka Avenue North , New Hope, MN 55427

At the following locations

Education Service Center

4148 Winnetka Avenue N. , New Hope, MN 55427