Care Manager - Connections

Posted 2 months ago


Connections Care Manager

Job purpose
Engage in comprehensive, on-going assessments of client’s ecology to determine family and system identified needs, strengths, resources, stressors, and sources of support to be used in treatment planning. Provide care coordination, community psychiatric supportive treatment, mental health interventions and community support services to clients and families.

Duties and responsibilities
• Align practice and work with the agency mission, vision, guiding principles, the trauma-
informed Sanctuary Model®, the Neurosequential Model and the Re-ED philosophy.
• Utilize a Wraparound approach in service delivery and promote alignment of practice
with wraparound values.
• Work collaboratively with all team members, including parents and other professionals, to implement the program and achieve the best possible outcomes for every client.
• Responsible for the organization, writing, monitoring and review(s) of client’s individual
treatment plan(s).
• Advocate for the vital interests of the client and family by maintaining a working knowledge of ecological/community resources.
• Assist with the assessment, management, and resolution of crisis situations with clients and their families which require 24/7 on call responsibilities.
• Empower the client and family by enhancing their ability to identify areas of need and seek out and negotiate appropriate resources as they move toward greater independence.
• Assist the child and significant members of the ecology in developing intervention strategies to improve behavior management, communication skills, social skills, and life management skills.
• Complete and maintain all required paperwork in a timely fashion in accordance with PEP policy and procedures.
• Achieve the agency defined productivity requirements.
• Transport clients, as needed, for scheduled appointments or in crisis situations.
• Complete assigned duties competently and within expected time frames.
• Utilize safe work practices for self and others.
• Maintain professional licensure, if applicable.
• Utilize knowledge of clients and their strengths in treatment planning.
• Demonstrate word processing skills and program navigation skills.
• Participate (and pass requirements where applicable) in all required trainings, including but not limited to, Vehicle Safety, First Aid, CPR, Blood Borne Pathogens, and Standards of Practice.
• Participate in staff development activities, team meetings, and staff meetings as scheduled or assigned.
• As a representative of the agency and profession, present self with decorum and in dress that is appropriate to the day’s activities.
• Ability to work respectfully with culturally diverse populations.
• Display professionalism and team-oriented attitudes.
• Ability to be well organized and utilize effective time management skills.
• Adhere to PEP and ESC policies and procedures, as applicable.

• Bachelor’s level candidates in social work, sociology, psychology or related human service field.
• Knowledge and understanding of mental health diagnoses, symptomotology and treatment programming of children/youth.
• Experience working with behaviorally/emotionally challenged children/youth.
• Communicate accurately and effectively, both written and orally.
• Demonstrate effective decision-making skills and utilize good judgment.
• Knowledge of mental health services in the community.
• Work professionally, effectively, and collaboratively with others.

Physical requirements
• Ability to use a computer and keyboard (eye-hand coordination and repetitive movements related to keyboarding).
• Ability to move around the classroom/center/community and sit and stand for more than an hour at a time.
• Ability to visually and auditorily assess and monitor the mental health status of students for safety purposes.
• Ability to meet driver eligibility standards in order to transport clients in personal vehicle.

Direct reports

Posted By

Positive Education Program

3134 Euclid, Cleveland, OH 44115