Computer Technician I

Posted 2 months ago
Favorite
Share
Apply

Description

Title Computer Technician I
Department Desktop Services
Reports to Director of Desktop Services
Compensation IT 401
Days 226 Revised: 03/23/2018
 
 
PRIMARY PURPOSE:
Provide computer service and support (hardware and software) for District personnel.
 
MINIMUM QUALIFICATIONS
Education and Certification Requirements
  • High school graduate or GED equivalent
  • A.A.S. in networking, computers, or equivalent schooling or work experience
  • CompTIA certification in A+ preferred
  • Valid Texas Driver’s License, a good driving record, and proof of insurance on vehicle used to travel in district
  • Candidate must have satisfactory outcome of fingerprinting background check
Special Knowledge and Skills
  • Basic knowledge of computer hardware/peripheral repair and troubleshooting is required
  • Knowledge of Microsoft operating systems and applications is required
  • Basic knowledge of Apple, Android, Chrome and other mobile device operating systems, applications and hardware preferred
  • Knowledge of networks and client/server applications is preferred
  • Highly knowledgeable of computer hardware, software applications, computer operating systems, and network operating systems
  • Knowledge of correct English usage, grammar, spelling, and punctuation
  • Highly proficient in keyboarding, computer use, and phone use
  • A high priority on providing outstanding customer service and turnaround time
  • Excellent telephone and communication skills
  • Excellent math and analytical skills
 
Experience:
  • Six months’ experience in computer/technology support and repair
MAJOR RESPONSIBILITIES AND DUTIES:
(The following statements describe the general purpose and responsibilities assigned and should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions that may be assigned or skills that may be required.)
 
  • Install, configure, maintain, troubleshoot and repair computer and technology hardware and peripherals
  • Install, configure, and maintain computer systems, operating system software and local area network connections
  • Administer, install computer client software for various network applications
  • Ensure the district inventory system is kept up-to-date
  • Prioritize work orders to give personnel the best possible customer service
  • Provide preventative maintenance on existing technology hardware
  • Utilize Internet connectivity for troubleshooting and technical information access while following the District Acceptable Use Policy
  • Utilize Altiris (or other) management system to deploy, maintain, and troubleshoot remote systems
  • Prepare and deliver new technology hardware to campuses in a timely manner
  • Ability to understand, follow and model the District’s Acceptable Usage Policy
  • Use computer and software to develop spreadsheets, update databases, and do word processing
  • Assess verbal computer concerns to provide technical support
  • Multi-task in a fast-paced office environment, supporting many people at once
  • Effectively work in a team environment and assist team members as the needs arise
  • Solve problems and handle situations diplomatically
  • Use effective verbal and written communication skills to provide outstanding customer service
  • Maintain a consistent professional demeanor and appearance
  • Ensure compliance with the Texas Educator’s Code of Ethics
  • Daily attendance and punctuality at work are essential functions of the job
 
Supervisory Responsibilities: 
N/A
 
Equipment Used: 
  • Office equipment – personal computer, printer, calculator, multi-line telephone, software programs and peripherals, copier, fax, and other equipment applicable to position
  • Hand tools and test instruments
  • District vehicles
 
Mental Demands:
  • Ability to read, concentrate, communicate (verbally and written), interpret, reason, understand verbal instructions, memorize, coordinate, compile, compute,
  • Work with frequent interruptions and maintain emotional control under stress
  • Demonstrate an above average degree of concentration, analyzing and emotional control
 
Physical Demands:
  • Frequent: Sitting, standing, walking, climbing stairs and/or ramps, balancing, stooping, kneeling, crouching, crawling, pulling, pushing, reaching, repetitive hand motions, hearing, speaking clearly, visual acuity, distinguishing colors, driving, traveling
  • Occasional: Lifting, moderate, 15-44 pounds
 
Environmental Factors:
  • Frequent exposure to: temperature extremes (hot and cold), humidity extremes, noise, low or intense illumination, vibration
  • Occasional exposure to: biological hazards (communicable diseases, bacteria, insects, mold, fungi, etc.)
  • Work alone, work prolonged or irregular hours
Nondiscrimination Statement:
The Judson School District considers applicants for all positions without regard to race, color, national origin, age, religion, sex, marital or veteran status, the presence of a medical condition, disability, or any other legally protected status.

Posted By

Judson Independent School District

9695 Schaefer Rd Bldg 101, Converse, TX 78109