With the support of the Operations Managers and other staff, the Operations Specialists play a critical role in ensuring all sites have effective and orderly processes. Daily work ranges from to coordinating and distributing student meals, collecting and tracking food service data, supporting student recruitment, event setup, procurement support, and other school-related tasks needed for operations. The operations specialist interacts with a wide variety of stakeholders and must be able to effectively communicate with students, teachers, families, and visitors. The Operations is supported by and reports directly to the Manager of Operations.
Reports To: Manager of Operations
Food Service Responsibilities
Coordinates and serves meals to students.
Assumes responsibility for the operation of the school’s food services program in accordance with board policies and local, state/federal requirements.
Knowledge of principles of nutrition, food preparation
Collects, tracks, and organizes food service data to ensure daily, weekly, and monthly reports to key stakeholders
Maintain processes that abide by the health and safety regulations and federal and state guidelines governing school food services program.
Work with support staff to determines eligibility status for free, reduced and paid applicants.
Attends all workshops pertaining to the Child Nutrition Program.
General Operations Responsibilities
Supports the purchasing process, inventory, and moving of resources to staff
Supports the setup of rooms, spaces, and materials for school based events
Work with the school teams to recruit and onboard new students. This includes, calling students, coordinating enrollment intake, carrying out home-visits, and setting up orientations.
Monitors hallways to ensure school safety and participates in school security drills
With with school teams to coordinate school based events, including but not limited to back-to-school night, parent teacher conferences, Title-I afternoon programs, graduation, school trips, and other miscellaneous community events.
Supporting the collection, organization, and maintenance student data
Carry out other duties and tasks as assigned
Qualifications and Personal Characteristics
Strong communication skills, both verbal and written;
Applicable computer skills, including Microsoft Office, Word, Excel, Google Applications, Access, etc…;
Displays maturity and ability to work independently;
Communicates well with others and demonstrates strong interpersonal skills with students, parents, colleagues and community members;
Enjoys working with children of all ages;
Detailed-oriented, strong follow-through skills;
Strong time management skills; ability to manage multiple tasks simultaneously and meet tight deadlines;
Prior project planning experience preferred;
Prior experience working in schools and/or urban communities; relentless commitment to mission of educating urban students;
Ability to work independently
Terms of Employment
Twelve-month employee. Salary to be recommended by the School Leader and approved by the board. LEAD offers a competitive compensation and benefits package and professional development. All LEAD staff members are provided with a laptop computer, email, high-speed internet access, and all necessary supplies
Performance of this job will be evaluated annually in accordance with the board’s policy on evaluation.