Telephone Supervisor

Posted 2 years ago
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Employment Type
Full-time
Start Date
Immediately
Position Areas
Non-Instructional Support

Description

NEWARK BOARD OF EDUCATION

HUMAN RESOURCE SERVICES

765 BROAD STREET, NEWARK, NEW JERSEY 07102

ROGER LEON, SUPERINTENDENT

Announcement of Vacancy

Supervisor of Telephone Services - Office of Information Services

(Pending availability of funds and Board of Education approval)

The Superintendent invites qualified and interested persons to apply for the position of Supervisor of Telephone Services – Office of Information Services

This title is governed by the New Jersey Civil Service Commission; meaning that as a candidate for this position, you will be placed as a provisional employee. At a later date you will be required to take an examination administered by the Civil Service Commission. Candidate must score and rank high enough on this examination in order to remain in the position as a permanent employee.

Definition

Under direction, supervises a program or employees and performs work involved in the maintenance of an automated telephone system; does other related duties.

NOTE: The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.

Responsibilities

Organizes work and develops effective work methods.

Takes requests for any corrections, repairs, additions, or removal of telephone equipment for entire system.

Does feasibility studies and determines necessity of request for telephone service.

Advises telephone company of necessary corrections, repairs, additions, or removals and makes necessary arrangements.

Reviews bills for all telephone extensions and works closely with the Finance Department for analysis of telephone usage.

Makes recommendations on the installation or removal of equipment based on usage analysis.

Supervises the completion, updating, and printing of the municipal telephone directory.

Arranges work schedules for assigned telephone operators and gives them assignments and instructions.

Prepares reports.

Supervises the establishment and maintenance of records and files.

Reviews accuracy of computerized records and utilization data for analysis of telephone device usage.

Reports all necessary information to data processing unit for computerized billing and directory systems.

Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

REQUIREMENTS

EXPERIENCE: Four (4) years of experience in the operation of a telephone switching system, two (2) years of which shall have been in a supervisory capacity.

LICENSE: Appointees will be required to possess a driver’s license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

KNOWLEDGE AND ABILITIES:

Knowledge of the usage involved and of the needs of various departments and employees after a period of training.

Knowledge of how to perform supervisory tasks.

Knowledge of methods and procedures used in keeping records and files.

Ability to organize work and develop effective work methods.

Ability to give assignments and instructions.

Ability to work harmoniously with representatives of the telephone company

Ability to supervise the establishment and maintenance of records and files.

Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position.

American Sign Language or Braille may also be considered as acceptable forms of communication.

Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Reports To

DIRECTOR OF NETWORK SERVICES

Salary, Terms & Affiliation

Salary: $55,933 - $79,163

Employment Period: Twelve (12) Months

Union Affiliation: Local 32

How To Apply

Newark Board of Education only accepts electronic applications. If you are a current employee, you must apply via the Employee Self Service website.

If you do not have access to a computer, we welcome you to visit the Newark Board of Education employment kiosks located at 765 Broad Street on the 2nd floor of the Human Resources reception area between the hours of 9:00 AM and 4:00 PM Monday through Friday. Help will be available.

Open and Close Dates

OPENING DATE: 1/23/2019

CLOSING DATE: 2/2/2019

Equal Employment Opportunity

THE NEWARK BOARD OF EDUCATION IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Posted By

Newark Public Schools

2 Cedar Street, 9th floor, RM 812 , Newark, NJ 07102
 

At the following locations

Newark Public Schools

2 Cedar Street, 9th floor, RM 812 , Newark, NJ 07102